The following diagram is a slight modification from the Port Summary for Single Consolidated Edge documentation in TechNet. When troubleshooting it is helpful to know the basic Service Name and well as the core application for each of the Edge services.
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On the Edge Server open the Windows Command Prompt and issue the “ net start | findstr Lync” command to list the installed services on the Lync Edge Server.
To identify the services and their names perform either of the following actions: Edge Servicesīefore looking at the individual ports it is important to understand that the Edge Server is comprised of five different Windows Services which are responsible for handling different types of traffic and requests. This article takes a look at the services and network traffic which travels to, and through, the Edge Server in an effort to simplify deployment and troubleshooting by gaining a basic understanding of the Edge Server’s purpose. But without knowing some of the basic functionality provided it can be confusing at times to understand what traffic is going where in the topology. If you do not see Office Updates in the Product Information area, you have an MSI installation of Office 2016.The Lync Edge Server is an often misunderstood server role that in theory is not all that complicated. If you see Office Updates in the Product Information area, you have a Click-to-Run installation of Office 2016. Select the File tab in Outlook, and then select Office Account.
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How to determine whether you are using a Click-to-Run or MSI installation If the value in the Value data box is not 3, change it to 3, and then select OK. In the details pane, double-click LoadBehavior. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Outlook\Addins\UcAddin.LyncAddin.1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\UcAddin.LyncAddin.1įor 64-bit Windows client with Office 32-bit (MSI installation): HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Registry\Machine\Software\Wow6432Node\Microsoft\Office\Outlook\Addins\UcAddin.LyncAddin.1įor 32-bit Windows client with Office 32-bit (MSI installation) or 64-bit Windows client with Office 64-bit (MSI installation): HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Registry\Machine\Software\Microsoft\Office\Outlook\Addins\UcAddin.LyncAddin.1įor 64-bit Windows client with Office 32-bit (Click-to-Run installation): In Registry Editor, locate one of following subkeys, as applicable to your installation of Microsoft Office:įor 32-bit Windows client with Office 32-bit (Click-to-Run installation) or 64-bit Windows client with Office 64-bit (Click-to-Run installation): Select Start, type regedit in the Start Search box, and then select OK. These steps apply to both the 32-bit Windows client with Office 32-bit (Click-to-Run installation) and the 64-bit Windows client with Office 64-bit (Click-to-Run installation) If you do not see the Skype Meeting Add-in for Microsoft Office 2016 entry in the COM Add-Ins dialog box in Outlook, the add-in may not be correctly configured in the HKEY_LOCAL_MACHINE hive of the registry.
Value: 3 = add-in is enabled, 2 = add-in is not enabled Skype Meeting Add-in for Microsoft Office 2016 entry is missing in COM Add-Ins Key: HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\UcAddin.LyncAddin.1 When you manually enable or disable the Skype Meeting Add-in for Microsoft Office 2016 add-in by using the COM Add-Ins dialog box (by using the steps in the Resolution section), the following registry data is updated: Registry Key to enable or disable Skype Meeting Add-in If this occurs, make sure that you are logged on to the local computer through an administrator account. You may receive the following error message during step 5: The add-in is installed for all users of the computer, and can only be connected or disconnected by an administrator.
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